The Case for Knowledge
Information Technology is a complex topic. Life itself is another complex topic. And living and breathing for Information Technology is even more complex. To survive in today’s multiplexed world, you need a good and solid understanding of the processes, opportunities and pitfalls surrounding you not only in the IT-Sector, but also when dealing with the ‘soft’ facts and skills (some call it OSI-Modell Layer 8).
The Case
When we started our business, one of our main business area was ‘Training’. Nearly all of our staff were either ‘Microsoft Certified Trainer’ or ‘Novell Certified Instructor’ (it was May 2001), plus some other certifications in Project Management and Data Security to instruct others in the usage of decent technologies. Some had both of the top Instructor Certifications available those days. So we know how to transport knowledge, its even in our name: ‘Weda’ is sanskrit and simply means ‘Knowledge’.
The Goal
We see Knowledge Transfer and Build-Up is a crucial element in any project and throughout any project. This is not only true for technology aspects, but also in terms of process and project management. And because we usually do not know all the already available processes and technology in our customers environment, this transfer happens in both directions.
Our expertise on how to adopt, prepare and transfer information is maybe one of our greatest and most important skills!
The Preparation
To ensure effective knowledge transfer, we follow a structured, hands-on approach tailored to the customer’s team, combining formal training with real-world application. Our process includes:
1. In-Depth Requirement Analysis
We assess the team’s current skill level, responsibilities, and existing IAM infrastructure to tailor the knowledge transfer program to their specific needs.
2. Customized Training Programs
We provide role-based training sessions, covering IAM concepts, system architecture, best practices, and hands-on technical skills. These are offered through interactive workshops, live demonstrations, and guided exercises.
The Implementation
3. Hands-On Experience & Mentoring
We embed training within real project environments, allowing the customer’s team to work alongside our experts on actual implementations. This ensures they gain practical, on-the-job experience.
4. Documentation & Knowledge Resources
We deliver detailed documentation, best practice guides, and reference materials, ensuring the team has reliable resources to support ongoing operations.
The Conclusion
5. Gradual Ownership Transition
We progressively shift responsibility to the customer’s team, offering ongoing support and coaching until they are fully confident in managing their IAM solutions independently.
This structured approach ensures a smooth, effective transfer of expertise, empowering teams to maintain, optimize, and scale their IAM systems long-term.