Knowledge Transfer Principles

Challenge

Information Technology is a complex topic. Life itself is another complex topic. And living and breathing for Information Technology is even more complex. To survive in today’s multiplexed world, you need a good and solid understanding of the processes, opportunities and pitfalls surrounding you not only in the IT-Sector, but also when dealing with the ‘soft’ facts and skill (some call it OSI-Modell Layer 8).

Design

True, the word ‘Design’ doesn’t fit here. But we decided to have the same headline on all volumes in our series, so lets stick with it!

When we started our business, one of our main business areas was ‘Training’. Nearly all of our staff were either ‘Microsoft Certified Trainer’ or ‘Novell Certified Instructor’, plus some other certifications in Project Management and Data Security to instruct others in the usage of decent technologies. Some had both of the top Instructor Certifications available those days. So we know how to transport knowledge, its even in our name: ‘Weda’ is sanskrit and simply means ‘Knowledge’.

Implementation

We see Knowledge Transfer and Build-Up is a crucial element in any project and throughout any project. This is not only true for technology aspects, but also in terms of process and project management. And because we usually do not know all the already available processes and technology in our customers environment, this transfer happens in both directions.

Our expertise on how to adopt, prepare and transfer information is maybe one of our greatest and most important skills!

Operation

Here are a few of the techniques we use

• Classical Project- Management
• ScrumBan (we have our own lean mix of Scrum and Kanban)
• 4-eyes-principles on new functions and
• Moving Team members (let Managers do support, Supporters do Development and so on. Let them see what the others need)

Like what your just read? Need more information and references, where we have successfully applied our ideas?

Feel free to contact us